Review these frequently asked questions to learn the ins and outs of supplier invoice submission and payments.
How should suppliers invoice IU?
Suppliers being paid via a PO must submit their invoices using one of the following methods: through their supplier portal, via email to invoice@iu.edu, or by mail to IU Accounts Payable (IUAP).
Visit the Submit an Invoice to Indiana University page to learn more about the methods and invoicing requirements.
Can I submit invoices on behalf of a supplier?
No. Invoices must be submitted by the supplier directly to IU Accounts Payable (IUAP) using one of the methods described above.
Why shouldn’t I submit invoices on behalf of a supplier?
It’s important to ensure there’s a segregation of duties between the purchasing and invoicing processes. IU departments are responsible for placing orders. Suppliers are responsible for submitting invoices and requesting payment.
Another benefit: when a supplier submits their own invoices, the AP team has a direct supplier contact to work with to resolve invoice submission issues and prevent future ones.
How quickly will my supplier be paid?
Suppliers are paid according to the payment terms outlined in their supplier profile. Supplier profile payment terms are followed regardless of what is stated on the supplier’s invoice.
IU’s standard payment terms are Net 30, meaning payment will be made 30 days from the date of the invoice. Review this AP Tips & Tricks article to learn more about Net 30 payment terms.
What payment method will be used to pay my supplier?
Suppliers are paid according to the payment information in their supplier profile. Payment will not be made based on instructions provided on an invoice.
Suppliers are responsible for ensuring the addresses and payment information in their profile are current. The For Suppliers page on Purchasing’s site has guides for updating address, direct deposit, and wire transfer information. Direct your suppliers to this page if they request changes.
If you have questions about a specific BUY.IU invoice, log a comment on the document in BUY.IU and add askap@iu.edu as an email recipient. A member of the AP team will help.