Credits are issued by suppliers to account for things like goods that were delivered damaged, incorrect items, or sales tax that should not have been charged. If you will not continue working with a supplier, a refund may be more appropriate.
This page contains information about how credits appear in BUY.IU and how refunds checks should be processed.
- Credit vs Refund: Defines what a credit and refund are and describes when each is appropriate.
- SOP-AP-01: Refund Checks: Outlines the standard operating procedure for refund checks.
- Credits in BUY.IU: How to locate credits in BUY.IU and how they are applied.