General Questions
Non-Student Accounts Receivable are charges billed separately from the bursar system to parties external to IU for goods or services provided. Accounts Payable are amounts IU owes to external parties for goods or services purchased by IU.
Contact Sheila Decker at the IU Foundation prior to soliciting or accepting donations. IU Policy FIN-ACC-40 provides guidance to faculty and staff concerning the depositing, recording, and acknowledgement of all charitable gifts received on behalf of IU.
Contact the Office of the Vice President for Government Relations and Economic Engagement by emailing sfiu@iu.edu
Customers
A telephone number and email address or physical address are the minimum requirements. Customers without this information will not be approved. It is strongly encouraged that all contact information be obtained from the customer.
No. Addresses may be used regardless of whether it is labeled as an Alternate or Primary address. All active addresses can be used on an invoice.
If the payment will be issued by the IU Foundation, the department providing the goods or services should invoice IU Foundation using the KFS AR module. Please refer to ARSOP 10.0 Invoicing Indiana University Foundation Accounts for more information.
No. When one IU department needs to bill another the transaction is considered internal. These transactions are processed using an Internal Billing or Service Billing document in KFS. The KFS AR module is only used to invoice entities external to IU.
A home address should be used instead of a campus address. It is acceptable to use an IU email address as part of the customer contact information.
Yes. Campus addresses are allowed for customer that reside or rent office space on campus. When requesting the customer, add a note in the Notes & Attachments section explaining that the customer resides or rents office space on campus. Non-Student Accounts Receivable will not approve customer requests containing campus addresses without this information.