What’s the #1 reason invoices get rejected?
The IU Purchase Order (PO) Number is missing from the invoice document.
Every month, more than 1,000 invoices are rejected for this reason.
Invoices sent to invoice@iu.edu go to an outside company for processing. Only the information on the invoice document itself is sent. The email subject line, body of the email, and the invoice file name are not processed.
The PO Number must be on page 1 of the invoice document.
Working with a supplier who has invoicing questions? We’ve got you! Detailed information on invoicing (and more!) is available on the Accounts Payable webpage.