Download a Signed Travel Contract

This page describes how to download a travel contract from BUY.IU after it has been reviewed and signed by Travel Management Services. The person who submitted the Travel Contract Request Form should follow these instructions to retrieve a copy of the signed contract.

Step 1: You will receive an email notification from buyiu.noreply@iu.edu. The subject line will read “[name of your contract] – has been approved and is now executed” Click the View Contract link in message.

Step 2: The Travel Contract Request opens in BUY.IU. Click Attachments in the lefthand bar.

Step 3: Near the top of the Attachments page, click Fully Executed Contract and the signed document will download to your computer.

Step 4: Open the document on your computer, confirm you downloaded the signed copy, and return the document to your travel vendor.

Submitting Questions after the Contract is Signed

If you or the supplier have questions about a signed contract, contact Travel Management Services by submitting a Travel Support Form. Questions should be submitted by the department representative working with the supplier.

Select the following options on the Support Form, choosing the topic that describes your situation:

• I currently work with IU as a…. Traveler or Arranger
  • I need help with: Student or Student Group Travel
    • Choose a topic: Reserve a hotel block OR
    • Choose a topic: Submit a travel contract for signature
  • I need help with: Hotels and Per Diem
    • Choose a topic: Signature required on room block contract

If following up on a submitted contract, include your BUY.IU contract request form number in your request. Locate the BUY.IU form number near the top left corner of the Contract Request Form you submitted. In this example, the form number is 121999.

Travel Management cannot answer questions about your unit’s budget or financial guidelines. Contact your Fiscal Officer or local business office and work with the supplier with questions about your agreement’s details and terms/conditions/prices/dates etc.